Refund policy

REFUND POLICY — Dewayne Avans Wellness

Digital Products (Programs, Guides & Downloads) All digital product sales are final. Due to the instant-access nature of downloadable content, we do not accept returns or issue refunds on digital programs, workout guides, or any other digital files once purchased. If you experience a technical issue accessing your download, please contact us at dewayneavansfitness@gmail.com and we will make it right.

Physical Products (Apparel & Merchandise): All apparel and merchandise is made to order. As such, we do not accept returns or exchanges for size, color preference, or buyer's remorse.

We will accept returns only for items that are defective, damaged, or incorrect. If you receive a defective item, contact us within 30 days at dewayneavansfitness@gmail.com with your order number and a photo of the issue. We will arrange a replacement or refund at no cost to you.

Affiliate & Third-Party Products From time to time, Dewayne Avans Wellness may recommend or link to products from third-party companies or affiliate partners. Any purchases made directly from those companies are subject to their own refund and return policies. Dewayne Avans Wellness is not responsible for and cannot process refunds for products purchased from third-party or affiliate sources. Please contact the respective company directly for any return or refund requests.

Non-Returnable Items We do not accept returns on sale items or gift cards.

Questions? Contact us at dewayneavansfitness@gmail.com or 4471 Trewhitt Rd SE, Cleveland, TN 37323.